{"id":12432,"date":"2018-05-28T06:00:18","date_gmt":"2018-05-28T06:00:18","guid":{"rendered":"https:\/\/www.gravityforms.com\/?p=12432"},"modified":"2019-11-12T10:12:53","modified_gmt":"2019-11-12T15:12:53","slug":"why-google-hates-your-forms","status":"publish","type":"post","link":"https:\/\/www.gravityforms.com\/why-google-hates-your-forms\/","title":{"rendered":"Why Google Hates Your Forms and What to Do About It"},"content":{"rendered":"<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-12438\" src=\"https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/FEATURED-IMAGE-Google-Hates-Your-Forms.jpg\" alt=\"Google mobile forms\" width=\"1200\" height=\"800\" srcset=\"https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/FEATURED-IMAGE-Google-Hates-Your-Forms.jpg 1200w, https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/FEATURED-IMAGE-Google-Hates-Your-Forms-300x200.jpg 300w, https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/FEATURED-IMAGE-Google-Hates-Your-Forms-768x512.jpg 768w, https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/FEATURED-IMAGE-Google-Hates-Your-Forms-1024x683.jpg 1024w, https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/FEATURED-IMAGE-Google-Hates-Your-Forms-90x60.jpg 90w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p>Google\u2019s algorithm updates are shaping web design in new and unexpected ways.<\/p>\n<p>According to <a href=\"https:\/\/moz.com\/google-algorithm-change\" target=\"_blank\" rel=\"noopener noreferrer\">Moz<\/a>, Google releases minor updates roughly 500-600 times each year, but it\u2019s the major updates that have the most impact for web designers and developers.<\/p>\n<p>Last year, for example, Google warned that any sites without HTTPS would be marked as \u201cnot secure,\u201d which would inevitably lead to a lowered search engine results page (SERP) ranking. This left many devs scrambling to make their sites secure after the announcement.<\/p>\n<p>Their latest update may have an even bigger impact for developers and designers, however, as it impacts every aspect of design, from layouts and images all the way to form design.<\/p>\n<p><!--more--><\/p>\n<p>[content_upgrade cu_id=\"12431\"]Free Download: More Form Conversion Tips Based on Google\u2019s Algorithm[content_upgrade_button]Click Here[\/content_upgrade_button][\/content_upgrade]<\/p>\n<h2>How Google\u2019s Algorithm Update Impacts Form Design<\/h2>\n<p>In March of 2018, <a href=\"https:\/\/searchengineland.com\/google-begins-rolling-out-mobile-first-indexing-to-more-sites-295095\" target=\"_blank\" rel=\"noopener noreferrer\">Google announced<\/a> that their new algorithm update would include mobile-first indexing, which gives preference to sites that are mobile-friendly.<\/p>\n<p>They said of the update:<\/p>\n<p>\u201cTo recap, our crawling, indexing, and ranking systems have typically used the desktop version of a page\u2019s content, which may cause issues for mobile searchers when that version is vastly different from the mobile version. Mobile-first indexing means that we\u2019ll use the mobile version of the page for indexing and ranking, to better help our \u2014 primarily mobile \u2014 users find what they\u2019re looking for.\u201d<\/p>\n<p>Statista reveals that mobile Internet usage has <a href=\"https:\/\/www.statista.com\/statistics\/241462\/global-mobile-phone-website-traffic-share\/\" target=\"_blank\" rel=\"noopener noreferrer\">increased in 2018<\/a>, with 52.2% of all website traffic coming from mobile devices compared to desktop.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-12436\" src=\"https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/statista2018mobileusage.png\" alt=\"Google mobile forms\" width=\"684\" height=\"497\" srcset=\"https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/statista2018mobileusage.png 684w, https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/statista2018mobileusage-300x218.png 300w\" sizes=\"(max-width: 684px) 100vw, 684px\" \/><\/p>\n<p>Over <a href=\"https:\/\/searchengineland.com\/report-nearly-60-percent-searches-now-mobile-devices-255025\" target=\"_blank\" rel=\"noopener noreferrer\">60% of all Google searches come from mobile devices<\/a>.<\/p>\n<p>But this large percentage of mobile use isn\u2019t always reflected in web design. Bad practices in mobile form design are still around, with preference still being given to desktop users over mobile users.<\/p>\n<p>Google\u2019s aim in releasing mobile-first indexing is to change all that by helping users experience the web on their mobile devices the same way (or better than) they do on a desktop.<\/p>\n<p>With that in mind, here\u2019s how to ensure that your forms are mobile-friendly so Google\u2019s algorithm can rank your sites accordingly.<\/p>\n<h2>Test Your Current Mobile-Friendliness<\/h2>\n<p>You may already have a mobile-friendly theme on your website, or you may not. In either case, your forms may still be underperforming on mobile devices without you knowing it.<\/p>\n<p>To know where your forms stand, it\u2019s important to run mobile-friendly tests on any landing pages that have forms, including pop-up forms.<\/p>\n<p>You can use Google\u2019s own <a href=\"https:\/\/search.google.com\/test\/mobile-friendly?utm_source=mft&amp;utm_medium=redirect&amp;utm_campaign=mft-redirect\" target=\"_blank\" rel=\"noopener noreferrer\">Mobile-Friendly Test<\/a> to see how your site measures up.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-12434\" src=\"https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/Mobile-Friendly_Test_-_Google_Search_Console2.png\" alt=\"Google mobile forms\" width=\"1197\" height=\"450\" srcset=\"https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/Mobile-Friendly_Test_-_Google_Search_Console2.png 1197w, https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/Mobile-Friendly_Test_-_Google_Search_Console2-300x113.png 300w, https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/Mobile-Friendly_Test_-_Google_Search_Console2-768x289.png 768w, https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/Mobile-Friendly_Test_-_Google_Search_Console2-1024x385.png 1024w\" sizes=\"(max-width: 1197px) 100vw, 1197px\" \/><\/p>\n<p>It will tell you whether or not your site is mobile-friendly (according to Google\u2019s standards) as well as show you any page loading issues and give recommendations for changes that could improve your site.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-12435\" src=\"https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/Mobile-Friendly_Test_-_Google_Search_Console3.png\" alt=\"Google mobile forms\" width=\"1208\" height=\"576\" srcset=\"https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/Mobile-Friendly_Test_-_Google_Search_Console3.png 1208w, https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/Mobile-Friendly_Test_-_Google_Search_Console3-300x143.png 300w, https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/Mobile-Friendly_Test_-_Google_Search_Console3-768x366.png 768w, https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/Mobile-Friendly_Test_-_Google_Search_Console3-1024x488.png 1024w\" sizes=\"(max-width: 1208px) 100vw, 1208px\" \/><\/p>\n<p>You can use this to assess both your entire site and specific landing pages (form pages).<\/p>\n<p>For pop-up forms, Google has some <a href=\"https:\/\/help.convertkit.com\/article\/447-googles-revised-mobile-guidelines-for-modal-forms\" target=\"_blank\" rel=\"noopener noreferrer\">very specific rules<\/a> for which pop-up forms count as mobile-friendly and which will receive a penalty under the new algorithm update.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-12440\" src=\"https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/Google_s_Revised_Mobile_Guidelines_for_Modal_Forms_-_ConvertKit_Knowledge_Base.png\" alt=\"Google mobile forms\" width=\"560\" height=\"461\" srcset=\"https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/Google_s_Revised_Mobile_Guidelines_for_Modal_Forms_-_ConvertKit_Knowledge_Base.png 560w, https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/Google_s_Revised_Mobile_Guidelines_for_Modal_Forms_-_ConvertKit_Knowledge_Base-300x247.png 300w\" sizes=\"(max-width: 560px) 100vw, 560px\" \/><\/p>\n<p>According to <a href=\"https:\/\/webmasters.googleblog.com\/2016\/08\/helping-users-easily-access-content-on.html\" target=\"_blank\" rel=\"noopener noreferrer\">Google\u2019s Webmaster Central Blog<\/a>, pop-ups that cover \u201cmain content\u201d too soon after user arrival and\/or standalone interstitial pop-ups (that users have to dismiss manually) will be penalized.<\/p>\n<p>If you\u2019re using pop-ups on your mobile site, testing those pages will be essential, as well as making any necessary adjustments based on Google\u2019s guidelines so you can improve your chances of ranking in the SERPs.<\/p>\n<h2>Pay Attention to Form Fields and Layout<\/h2>\n<p>Unlike desktop users, mobile users have a much more finite space to interact with a web page\u2019s content.<\/p>\n<p>This is especially true for multi-step checkout forms or opt-in forms that include things like drop downs, radio buttons and other less-than-mobile-friendly elements.<\/p>\n<p>Adobe points out <a href=\"https:\/\/theblog.adobe.com\/designing-more-efficient-forms-structure-inputs-labels-and-actions\/\" target=\"_blank\" rel=\"noopener noreferrer\">five key elements<\/a> of any form that can affect mobile-friendliness:<\/p>\n<ul>\n<li><strong>Structure<\/strong> \u2014 The number and order of form fields as well as their overall appearance on mobile screens<\/li>\n<li><strong>Input Field Type<\/strong> \u2014 The types of fields included, like password fields, sliders, radio buttons, etc.<\/li>\n<li><strong>Field Labels<\/strong> \u2014 The location of the label (above or to the side of) in comparison to the input field as well as any corresponding text<\/li>\n<li><strong>Action (CTA) Button<\/strong> \u2014 The size, placement and color of any buttons on the form<\/li>\n<li><strong>Feedback<\/strong> \u2014 The landing page or pop-up that confirms successful submission and\/or any error messages<\/li>\n<\/ul>\n<h3>Structure and Field Labels<\/h3>\n<p>As a general rule for mobile forms, it\u2019s best to limit the number of form fields as much as possible.<\/p>\n<p>But even if you have to include a longer form on your mobile site, how you structure that form will make a difference between love and hate for Google\u2019s algorithm.<\/p>\n<p>Use single-column designs with form labels above form fields, or <a href=\"https:\/\/www.uxmatters.com\/mt\/archives\/2017\/02\/8-best-practices-for-mobile-form-design.php\" target=\"_blank\" rel=\"noopener noreferrer\">eliminate form labels<\/a> altogether and simply use inline text instead.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-12441\" src=\"https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/Justinmind_Fig2.png\" alt=\"Google mobile forms\" width=\"240\" height=\"400\" srcset=\"https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/Justinmind_Fig2.png 240w, https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/Justinmind_Fig2-180x300.png 180w\" sizes=\"(max-width: 240px) 100vw, 240px\" \/><\/p>\n<p>Make sure that fonts are big enough to be viewed even on the smallest mobile screens, and that important labels stand out in a bold or colored font.<\/p>\n<h3>Input Field Type<\/h3>\n<p>Some input field types do better on mobile than others. Radio buttons and dropdowns tend to be the <a href=\"https:\/\/uxplanet.org\/mobile-form-usability-2279f672917d\" target=\"_blank\" rel=\"noopener noreferrer\">hardest for mobile users<\/a>.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-12433\" src=\"https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/Mobile_Form_Usability_\u2013_UX_Planet.png\" alt=\"Google mobile forms\" width=\"832\" height=\"476\" srcset=\"https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/Mobile_Form_Usability_\u2013_UX_Planet.png 832w, https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/Mobile_Form_Usability_\u2013_UX_Planet-300x172.png 300w, https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/Mobile_Form_Usability_\u2013_UX_Planet-768x439.png 768w\" sizes=\"(max-width: 832px) 100vw, 832px\" \/><\/p>\n<p>If you do require multiple-choice options in your mobile forms, consider listing them out in a way that\u2019s scrollable rather than putting them in a dropdown. If you require radio buttons, make sure to use large buttons (that a thumb or finger could press).<\/p>\n<p>Keep the mobile user in mind when you need to add complex input fields. Think small screens and finger-friendly design.<\/p>\n<h3>Action \/ CTA Buttons<\/h3>\n<p>Finger-friendly design also applies to your Submit button.<\/p>\n<p>The <a href=\"https:\/\/www.smashingmagazine.com\/2012\/02\/finger-friendly-design-ideal-mobile-touchscreen-target-sizes\/\" target=\"_blank\" rel=\"noopener noreferrer\">average width<\/a> of the index finger is 1.6 to 2 cm (16 - 20 mm) for most adults, which roughly converts to 45 - 57 pixels. Any action or CTA button should be at least that big, if not bigger.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-12439\" src=\"https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/fingers1.jpg\" alt=\"Google mobile forms\" width=\"500\" height=\"350\" srcset=\"https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/fingers1.jpg 500w, https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/fingers1-300x210.jpg 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/p>\n<p>This can also apply to any other buttons your form may have, such as a button to exit out of a pop-up form, or a calendar (select date) button within the form itself.<\/p>\n<p>The easier you can make it for thumbs and fingers to hit a button, the better your user experience will be. The better the user experience, the more love Google (and users!) will show you.<\/p>\n<h3>Feedback<\/h3>\n<p>Finally, the text used to give feedback \u2014 form submission notifications or error messages \u2014 needs to stand out on small screens, otherwise users may become confused about why their form isn\u2019t submitting properly.<\/p>\n<p>While desktop forms can get away with small text or even a pop-up notification, Google won\u2019t consider your form mobile-friendly if the <a href=\"https:\/\/medium.theuxblog.com\/10-best-practices-for-designing-user-friendly-forms-fa0ba7c3e01f\" target=\"_blank\" rel=\"noopener noreferrer\">text isn\u2019t readable<\/a> or there\u2019s a pop-up.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-12437\" src=\"https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/10_Best_Practices_for_Designing_User-Friendly_Forms.png\" alt=\"Google mobile forms\" width=\"837\" height=\"505\" srcset=\"https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/10_Best_Practices_for_Designing_User-Friendly_Forms.png 837w, https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/10_Best_Practices_for_Designing_User-Friendly_Forms-300x181.png 300w, https:\/\/www.gravityforms.com\/wp-content\/uploads\/2018\/05\/10_Best_Practices_for_Designing_User-Friendly_Forms-768x463.png 768w\" sizes=\"(max-width: 837px) 100vw, 837px\" \/><\/p>\n<p>Instead, include bold, red letters for errors in a readable font that clearly spells out what\u2019s wrong, or a simple \u201cThank You for submission\u201d note at the top of your form.<\/p>\n<p>This is a clear indicator to that you care about the user experience.<\/p>\n<p>[content_upgrade cu_id=\"12431\"]Need more tips? Check out our free Google algorithm form cheat sheet[content_upgrade_button]Click Here[\/content_upgrade_button][\/content_upgrade]<\/p>\n<h2>Final Thoughts<\/h2>\n<p>By keeping your forms mobile-optimized, you will boost your SEO with Google as well as the user experience with site visitors. It\u2019s a win-win.<\/p>\n<p>Just remember that Google makes a lot of updates throughout the year that may or may not impact your forms in new ways.<\/p>\n<p>Be sure to check out Moz\u2019s <a href=\"https:\/\/moz.com\/google-algorithm-change\" target=\"_blank\" rel=\"noopener noreferrer\">Google algorithm update history<\/a> and subscribe to Google\u2019s <a href=\"https:\/\/webmasters.googleblog.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Webmaster Central blog<\/a> for the latest changes.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Will Google penalize your site for a few bad mobile forms? Absolutely. Here\u2019s what you can do about it.<\/p>\n","protected":false},"author":215519,"featured_media":12438,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[3665,2009,1929,3664],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v16.5 (Yoast SEO v16.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Optimizing Forms so Google Won&#039;t Hate Them! | Gravity Forms<\/title>\n<meta name=\"description\" content=\"Optimizing the forms on your site so they are mobile-friendly is one way of helping Google like your forms better. 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